Customer Service Representative/Front Desk
5.
0 Homer, AK Homer, AK Temporary Seasonal Full-time Temporary Seasonal Full-time $19 an hour $19 an hour 4 days ago 4 days ago 4 days ago Customer Service Representative (SUMMER SEASONAL) Job Title:
Customer Service Representative Employment Status:
Full Time/Seasonal Housing:
Available Location:
Homer Alaska Schedule:
Friday- Monday SUMMARY This position is responsible for Helicopter Tour Customer Service and Check-in.
Must be proficient in customer service, knowledge of surrounding area, alert and safety conscious at all times, and work fast and effectively in high activity situations.
Position works closely with both the pilots and management team to ensure a quality guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
1.
Provides a quality experience to guests.
2.
Responsible for all aspects of the guest check-in process.
3.
Maintains and enhances a guest focused culture in all areas of responsibility.
4.
Manages responsibilities in compliance with AHT policies and procedures.
5.
Utilizes effective communication skills with all employees, guests and other contacts.
6.
Strong working knowledge of AHT offerings, processes and procedures.
8.
Create & maintain strong interdepartmental relations with pilots, management and ops crew 9.
Troubleshoot and resolve in house guest issues promptly 10.
Assist guests in gift shop and operate cash register for checkout.
11.
Comfortable speaking in front of a groups.
SAFETY:
1.
Ensure safety of self, co-workers, and AHT guests at all times.
2.
Report any potentially harmful equipment or situations immediately.
3.
Report safety-related accidents and incidents to immediate supervisor.
4.
Follow all company and department safety policies and procedures.
5.
Operate equipment in a safe manner that will not lead to incident or injury.
EDUCATION and/or EXPERIENCE 1 - 2 years in customer service or equivalent experience.
Individual must possess excellent, customer relation skills.
Must be, or have the ability to be, certified in CPR and pass a drug screening.
Work Remotely No Housing Staff housing is available.
Job Types:
Full-time, Seasonal Pay:
$19.
00 per hour Experience level:
No experience needed Shift:
10 hour shift Day shift Weekly day range:
Weekends as needed Work setting:
In-person Education:
High school or equivalent (Preferred) Ability to Relocate:
Homer, AK:
Relocate before starting work (Required) Work Location:
In person No Staff housing is available.
No experience needed 10 hour shift Day shift Weekends as needed In-person High school or equivalent (Preferred) Homer, AK:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Homer, AK Homer, AK Temporary Seasonal Full-time Temporary Seasonal Full-time $19 an hour $19 an hour 4 days ago 4 days ago 4 days ago Customer Service Representative (SUMMER SEASONAL) Job Title:
Customer Service Representative Employment Status:
Full Time/Seasonal Housing:
Available Location:
Homer Alaska Schedule:
Friday- Monday SUMMARY This position is responsible for Helicopter Tour Customer Service and Check-in.
Must be proficient in customer service, knowledge of surrounding area, alert and safety conscious at all times, and work fast and effectively in high activity situations.
Position works closely with both the pilots and management team to ensure a quality guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
1.
Provides a quality experience to guests.
2.
Responsible for all aspects of the guest check-in process.
3.
Maintains and enhances a guest focused culture in all areas of responsibility.
4.
Manages responsibilities in compliance with AHT policies and procedures.
5.
Utilizes effective communication skills with all employees, guests and other contacts.
6.
Strong working knowledge of AHT offerings, processes and procedures.
8.
Create & maintain strong interdepartmental relations with pilots, management and ops crew 9.
Troubleshoot and resolve in house guest issues promptly 10.
Assist guests in gift shop and operate cash register for checkout.
11.
Comfortable speaking in front of a groups.
SAFETY:
1.
Ensure safety of self, co-workers, and AHT guests at all times.
2.
Report any potentially harmful equipment or situations immediately.
3.
Report safety-related accidents and incidents to immediate supervisor.
4.
Follow all company and department safety policies and procedures.
5.
Operate equipment in a safe manner that will not lead to incident or injury.
EDUCATION and/or EXPERIENCE 1 - 2 years in customer service or equivalent experience.
Individual must possess excellent, customer relation skills.
Must be, or have the ability to be, certified in CPR and pass a drug screening.
Work Remotely No Housing Staff housing is available.
Job Types:
Full-time, Seasonal Pay:
$19.
00 per hour Experience level:
No experience needed Shift:
10 hour shift Day shift Weekly day range:
Weekends as needed Work setting:
In-person Education:
High school or equivalent (Preferred) Ability to Relocate:
Homer, AK:
Relocate before starting work (Required) Work Location:
In person No Staff housing is available.
No experience needed 10 hour shift Day shift Weekends as needed In-person High school or equivalent (Preferred) Homer, AK:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
